Privacy Policy
Privacy Policy for Ibarra Filipino (CCPA Compliance)
At Ibarra Filipino, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and your rights under the California Consumer Privacy Act (CCPA). By using our website or making a purchase, you acknowledge and agree to the data practices described in this policy.
1. INFORMATION WE COLLECT
We collect various types of personal information to enhance your experience and provide our services effectively. This includes:
A. INFORMATION YOU PROVIDE
Personal Details: We collect your name, email address, phone number, and shipping/billing address when you:
- Place an order
- Contact our customer service team
- Subscribe to our newsletters or promotional offer
Payment Information: Payments are processed securely through third-party providers. We do not store or retain your payment details.
Feedback & Communication: This includes any reviews, survey responses, or messages you submit to us.
B. INFORMATION COLLECTED AUTOMATICALLY
- Device Details: We collect data such as your IP address, browser type, and operating system.
- Usage Data: This includes website activity such as pages visited, time spent on the site, and referral sources.
- Cookies & Tracking Technologies: We use cookies and similar tracking tools to enhance website functionality and improve your user experience (see Section 6 for more details).
C. SENSITIVE INFORMATION
We do not intentionally collect sensitive personal information (e.g., health-related data) unless explicitly required and with your consent.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill orders efficiently, including payment processing and delivery.
- Provide customer support and keep you informed with order updates.
- Send promotional materials, newsletters, and special offers, subject to your consent.
- Enhance website functionality and analyze user behavior to improve user experience.
- Ensure legal compliance and protect against fraudulent activities.
3. THIRD-PARTY SERVICES & APPLICATIONS
To enhance our operations and improve your shopping experience, we utilize external tools and platforms. These third-party services may collect and process your data as outlined below:
A. WEBSITE ANALYTICS
Google Analytics
- Monitors website performance and user interactions.
- Data Collected: IP address, device details, and browsing behavior.
B. MARKETING & COMMUNICATION
Klaviyo
- Facilitates promotional emails and newsletters.
- Data Collected: Email address, purchase history, and user preferences.
C. SOCIAL MEDIA & MARKETING
Facebook & Instagram
- Used for customer engagement and targeted advertising.
- Data Collected: Ad interactions and engagement with our content (via tracking pixels).
D. ONLINE STORE MANGEMENT
Shopify & Etsy
- Manage orders, transactions, and inventory.
- Data Collected: Order details, payment status, and customer contact information.
E. SHIPPING & LOGISTICS
DHL Express & UPS Express
- Facilitate order fulfillment and tracking.
- Data Collected: Shipping addresses and contact information.
F. PRODUCTIVITY & ORDER TRACKING
Google Sheets
- Organizes and stores operational data.
- Data Collected: Internal records related to customer orders.
4. SHARING OF INFORMATION
We do not sell your personal information. However, we may share essential data with the trusted third-party service providers mentioned above to ensure the efficient operation of our business and enhance your experience. All data sharing is conducted securely and in compliance with applicable privacy regulations.
5. YOUR CCPA PRIVACY RIGHTS
As a California resident, you are entitled to the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You may request details regarding the personal information we collect, how it is used, and with whom it is shared.
- Right to Delete: You may request the deletion of your personal data, subject to legal and regulatory obligations.
- Right to Opt-Out: You have the right to decline marketing communications and the use of tracking technologies.
- Right to Non-Discrimination: Exercising your privacy rights will not result in any adverse impact on the services you receive.
- Right to Correct: You may request updates or corrections to any inaccurate personal information we hold.
- Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used format.
To make a request regarding your data, contact us at orders@ibarrafilipino.com
6. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your browsing experience and improve our services. These include:
- Essential Cookies: Necessary for core website functionality and seamless operation.
- Performance Cookies: Help us analyze website usage to enhance user experience and site efficiency.
- Marketing Cookies: Enable personalized advertising and tailored promotions.
7. DATA PROTECTION & SECURITY
We utilize advanced security measures, including encryption and access controls, to protect your personal information. However, while we strive to maintain the highest level of security, no online platform can be entirely free from risk.
8. CHILDREN'S PRIVACY
We do not knowingly collect personal information from children under the age of 13 without parental consent. If a child under 13 submits personal information, we will seek parental or guardian consent. If consent is not provided, we will promptly delete the information. If you believe that a child under 13 has provided personal information without appropriate consent, please contact us, and we will take immediate steps to remove it. Additionally, we will delete any such information if identified through other means.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage users to review their respective privacy policies.
10. POLICY UPDATES
We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about any changes.