To request an exchange, please contact us by email and include your order details. Exchange shipping fees may apply unless the item received was defective or incorrect.Please note that a restocking fee of $49 applies to coats and $20 applies to Barong Tagalog.
DELIVERY AND SHIPPING
At Ibarra Filipino, we are committed to providing exceptional service and delivering your Barong Tagalog with care and efficiency, no matter where you are in the world.
Once your order has shipped, we'll send you a tracking number so you can monitor your package.
Shipping Timeframe :
All orders are inclusive of duties and customs fees, except for made-to-order items shipped directly from the Philippines.
Do you accept returns or exchanges?
We accept exchanges within 14 days of receiving your order, provided the item is unworn, unwashed, and in its original condition. Please note that we do not accept returns or offer refunds.
What if I receive a damaged or incorrect item?
Please contact us immediately with photos of the issue, and we will arrange a replacement or refund as needed.
How do I return an item?
Customer Support
Our 24/7 customer support team is here for any questions or assistance. Reach out to us anytime via our contact page.
Thank you for choosing Ibarra Filipino.